Install the Google Authenticator app
Apple
Download Google Authenticator to your Apple device:
- Tap the App Store icon on your device and tap to open
- Using the search function simply type in ‘Google Authenticator’ and tap the search icon
- The Google Authenticator app will display, make sure it shows it is built by Google.
- If the app is not already on your phone the button will read ‘FREE’ and you can tap on it
- You will be prompted to enter your Apple ID or touch the home button if you have Touch ID
- Once you have entered your Apple ID correctly or used the Touch ID the app will start to install on your device
- You now have the Google Authenticator app on your iOS device and you can activate your code
Android
Download Google Authenticator on your Android device:
- Find the Google Play icon on your device and tap to open
- Using the search function simply type in ‘Google Authenticator’ and tap the search icon, make sure it shows it is built by Google.
- The app will display
- Tap on the app icon and then the ‘install’ button.
- You now have the Google Authenticator app on your Android device and you can activate your code
Windows phone
Download Authenticator on your Windows device:
- On your mobile device find the Windows store and tap to open
- Using the search function simply type in Authenticator and tap the search icon The Authenticator app will display, make sure it shows it is built by Google.
- Tap on the Authenticator icon and then tap on install.
- You now have the Authenticator app on your Windows mobile device and you can activate your code
How to add a login account to Google Authenticator.
- Open the Google Authenticator App on your mobile device, and tap the + sign to add a new account. If you don’t see the plus sign, tap BEGIN SETUP.
- Tap Manual entry.
- On your device, type a name for the account, such as UD MFA.
- Type the Secret key that appears on your computer screen in to the Key field on your mobile device. Then tap the check box.
- The account and codes appear in Google Authenticator.
- On your computer, click Next.
- Type the code from your mobile device in the Enter code field on your computer, and click Next.
- After the account has been added, choose Got It.
- On your computer, choose Next, and then choose Next again.
- Click Done.