Tawk.to is a free live chat software that allows businesses and organizations to engage with their website visitors and customers in real-time. It offers a wide range of features and add-ons that can help businesses improve their customer support and sales.
One of the key features of Tawk.to is its live chat functionality. This allows businesses to chat with visitors to their website in real-time and answer any questions they may have. The live chat widget is customizable, allowing businesses to match the look and feel of their website. Additionally, Tawk.to offers automated chatbots that can help answer frequently asked questions and provide basic support.
Tawk.to also offers several add-ons that businesses can use to enhance their customer support and sales.
Hire Live Agents This allows businesses to hire trained live agents to handle their customer support chats. These agents are available 24/7 and can help businesses provide a high level of customer service to their visitors and customers.
Hire Virtual Assistants This allows businesses to hire virtual assistants who can help manage their live chat and provide support to their customers. These assistants can help businesses save time and money by handling basic customer support tasks.
Tawk.to also offers Video + Voice + Screensharing add-ons, which allow businesses to engage with their customers in new and innovative ways. With these add-ons, businesses can have video calls with their customers, share their screen to provide detailed support, and even record and save these interactions for future reference.
In conclusion, Tawk.to is a powerful live chat software that offers a range of features and add-ons to help businesses improve their customer support and sales. With its customizable live chat widget, automated chatbots, and add-ons like Hire Live Agents, Hire Virtual Assistants, and Video + Voice + Screensharing, businesses can provide a high level of customer service and engagement to their visitors and customers.
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Tawk.to’s Live Agents add-on provides businesses with professionally trained agents who are ready to answer chats on their behalf 24×7. Our agents create a personal connection with your customers, driving more leads and sales to your business.
With rates as low as $1 per hour for PRO, heavily trained agents, our pricing simply can’t be beat! We only hire real humans who are trained to be customer service experts, so there are no bots with thoughtless answers. Our team of native speakers can speak multiple languages, including English, Italian, German, French, and Spanish, to cater to your customers’ needs.
Tawk.to’s Live Agents add-on is available 24/7 – 365 days a year, which means your customers get great service every single day of the year. Our expert agents deliver highly qualified leads, resulting in better advertising ROI. Plus, businesses have full access to chat history in real-time, and we can integrate with any existing CRM API.
In an increasingly 24×7 world, your website doesn’t close, so customers expect someone to be there when they have a question. With Tawk.to’s Live Agents add-on, you can have peace of mind knowing that professionally trained agents are available to assist your customers at any time.
Tawk.to’s Virtual Assistant add-on is a powerful tool that businesses can use to delegate repetitive tasks and focus on what really matters. With a pre-qualified, skilled professional fully dedicated to your business, you can free up your time and energy to grow your business and provide the best possible service to your customers. And that for only $7.00 an hour.
One of the many benefits of Tawk.to’s Virtual Assistant add-on is that there are no long-term contracts. Businesses can subscribe on a monthly basis and have the flexibility to adjust their subscription as needed. Additionally, the add-on offers a wide range of services that businesses can choose from based on their needs.
The Virtual Assistant add-on offers a variety of services, including bookkeeping, graphic design, human resources, administration, customer service, transcription, personal assistant, IT support, SEO specialist, telemarketing, dedicated chat support, web development, phone support, blogger/content writer, data entry, marketing/social media, and WordPress development. This means that businesses can find a skilled professional to help with almost any task.
For example, if a business needs help with bookkeeping, they can hire a virtual assistant who is experienced in this area. The virtual assistant can handle tasks such as reconciling bank statements, preparing financial reports, and managing invoices. This allows the business owner to focus on other aspects of their business, such as marketing and customer service.
Similarly, if a business needs help with graphic design, they can hire a virtual assistant who is skilled in this area. The virtual assistant can handle tasks such as designing logos, creating marketing materials, and editing photos. This allows the business owner to have professional-quality graphics without having to spend hours learning how to use complicated design software.
In summary, Tawk.to’s Virtual Assistant add-on is a flexible, cost-effective way for businesses to delegate tasks and free up their time and energy. With a wide range of services available, businesses can find a skilled professional to help with almost any task, from bookkeeping to graphic design to customer service. With no long-term contracts and a monthly subscription, businesses can adjust their use of the add-on as their needs change.
Tawk.to’s Video + Voice + Screensharing add-on is a powerful tool that enables businesses to solve problems quickly and efficiently for their customers. With video chat, voice calls, and two-way screen sharing, businesses can provide real-time support and assistance to their customers, leading to higher levels of satisfaction and engagement.
The best part about Tawk.to’s Video + Voice + Screensharing add-on is that there’s nothing to install, making it fast, easy, and painless to switch between messaging, voice, video, and screensharing. This means that businesses can quickly adapt to their customers’ needs and provide the most effective form of support.
Backed by an industry-leading robust Global Network Traversal service, Tawk.to’s Video + Voice + Screensharing add-on is designed to “just work.” This means that businesses can rely on the add-on to deliver high-quality video and voice calls with minimal latency or connection issues.
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