Managed Solutions
- Help Desk
- System Monitoring
- System Management
- System Security
- Business Continuity and Disaster Recovery
- Change Management
- Hardware Procurement
- Managed Backups & Cloud Storage
- Cloud Management
Starting at $75.00 Per Month/User/Device
A Managed Services Provider (MSP) is a specialized company that handles the IT infrastructure and end-user systems of a business. By offering proactive support and maintenance, MSPs help organizations keep their technology secure, efficient, and up-to-date while enabling them to focus on their primary business objectives. Here’s an overview of the essential services MSPs provide:
Key MSP Services
Help Desk Support
- Description: Acts as a central point for technical assistance, addressing issues with hardware, software, and network systems.
- Benefits: Reduces downtime by quickly resolving problems through phone, email, chat, or ticketing systems.
System Monitoring
- Description: Continuously oversees servers, networks, and devices to detect and resolve potential problems before disruptions occur.
- Benefits: Prevents outages, identifies threats, and ensures consistent performance.
System Management
- Description: Maintains IT systems by handling updates, patches, performance optimization, and software configurations.
- Benefits: Ensures smooth operations, reduces failure risks, and promotes compliance with industry standards.
System Security
- Description: Protects IT infrastructure with firewalls, antivirus software, intrusion detection, and regular vulnerability assessments.
- Benefits: Guards against cyber threats, secures sensitive data, and ensures compliance with regulations.
Business Continuity and Disaster Recovery (BC/DR)
- Description: Designs and implements strategies like data backups, redundant systems, and recovery plans to maintain operations during crises.
- Benefits: Minimizes business disruptions and ensures fast recovery during emergencies.
Change Management
- Description: Facilitates planning, approval, and implementation of changes to IT systems to avoid risks and maintain stability.
- Benefits: Ensures smooth transitions, improves efficiency, and supports the introduction of new technologies.
Hardware Procurement
- Description: Helps source, purchase, and deploy IT hardware such as servers, laptops, and networking devices.
- Benefits: Simplifies procurement, ensures compatibility, and delivers cost-effective solutions tailored to business needs.
Managed Backups & Cloud Storage
- Description: Provides automated, secure data backups and storage options, including on-premises, cloud, or hybrid systems.
- Benefits: Safeguards data, enables quick recovery, and ensures compliance with regulatory standards.
Cloud Management
- Description: Oversees cloud infrastructure, including hosting, scaling, performance optimization, and cost control for platforms like AWS, Azure, and Google Cloud.
- Benefits: Enhances system performance, optimizes resource usage, and supports scalability as businesses grow.